Student Devices

The student district-issued devices are a key instructional material component of Santa Rosa City Schools educational program. Like a textbook, a district-issued device is tool that will help your child discover an exciting and enriching learning environment. Each student will be issued one Chromebook to use during school and at home to support learning. The​ district-issued Chromebooks are an educational requirement of SRCS.

The students pick up and return Chromebooks in the library at the school they are attending.

The 3rd, 7th and 9th graders pick them up at the beginning of the school year.

6th, 8th and 12th graders return them at the end of the school year.

Lower elementary grades have they Chromebooks assigned to them and stored in Chromebook carts in the classrooms. 

SRCS experimented protecting the Chromebooks with either protective bags or hard shell cases. Both solutions seem to have created more problems than bring benefits and cannot justify the extra costs.

Currently SRCS does not provide any protective cases and relies on the protective features built into the Chromebooks chassis.

TechHub:
Technology Guides for Students and Families are linked off SRCS website in the TechHub at this address: http://techhub.srcschools.org/

First, check out TechHub to see if any guides answer your questions.

If no answer is available:

• For log in issues:
  • Use ClassLink to reset the password (instructions here)
  • Ask any teachers the student takes classes with to reset the student password via ClassLink, then use ClassLink to change it.
  • Ask someone at the front office to reset the student password, then use ClassLink to change it. If the front desk person cannot reset the student's password, they can put a ticket for the student for a password reset.
• For software issues:
  • Try first to update ChromeOS
  • If that does not work, take the Chromebook to the library for exchange. The Chromebook will be inspected for any physical damage. Depending on the damage, parents might be charged repair fees up to the full cost of replacing the Chromebook. The replacement Chromebook becomes the student's Chromebook.
• For hardware issues:
  • Take the Chromebook to the library for exchange. Depending on the damage, parents might be charged repair fees up to the full cost of replacing the Chromebook. The replacement Chromebook becomes the student's Chromebook.

Never leave Chromebooks plugged in and unsupervised for long periods of time, like overnight. Also, it is best to always use devices on surfaces that allow for proper ventilation, like a desk or table. Prolonged charging and limited ventilation can damage the battery, the operating systems and cause the machine to shut down completely.

The use of Chromebooks is governed by SRCS Board of Education policy  and California EdCode. Students are required to take good care of the Chromebooks provided to them. They sign the Board of Education-approved ACCEPTABLE USE AGREEMENT AND RELEASE OF DISTRICT FROM LIABILITY (STUDENTS) at the start of each school year to acknowledge their responsibilities. If the student is under 18, a parent or guardian must also read and sign the agreement.

If the student's Chromebook gets damaged, the student is expected to bring it back to the school's library and receive a replacement Chromebook. Depending on the damage, parents might be charged repair fees up to the full cost of replacing the Chromebook.

The replacement Chromebook becomes the student's Chromebook.

School staff will contact the student regarding repair costs if appropriate.

Repair fees vary:

• $20 for key/keyboard issues
• $25 power adapter replacement
• $50 for a screen replacement
• Up to $300 full Chromebook replacement cost for defacement depending on what components need to be replaced
• Up to $300 full Chromebook replacement cost for total loss

Yes, the student will receive a replacement Chromebook from the school's library. The replacement Chromebook becomes the student's Chromebook.

If the Chromebook is stolen, the parents must file a police report and present it to the school. The school will assist in providing the Chromebook serial number information for parents to include it in the police report.

Without a police report, the Chromebook is considered lost.

If the Chromebook is lost, the parents will be charged the full replacement value.

Please see - California Education Code (EC)

California Education Code (EC)

Information from California Education Code (EC) regarding damage to student-issued instructional materials.

EC Section 60010 (h) - Instructional Materials

This section defines instructional materials:

Instructional materials” means all materials that are designed for use by pupils and their teachers as a learning resource and help pupils to acquire facts, skills, or opinions or to develop cognitive processes. Instructional materials may be printed or non-printed and may include textbooks, technology-based materials, other educational materials, and tests.

EC Section 60119(c)(1) - Sufficient Textbooks or Instructional Materials

This section defines sufficient textbooks or instructional materials as follows:

Each pupil, including English learners, has a standards-aligned textbook or instructional materials, or both, to use in class and to take home.

EC Section 48904(a)(1) - Guardians responsibility for the cost of replacing a textbook that is willfully defaced or not returned:

This section defines how guardians are being held responsible for the cost of replacing a textbook that is willfully defaced or not returned:

…the parent or guardian of any minor…who willfully cuts, defaces, or otherwise injures in any way any property, real or personal, belonging to a school district or private school, or personal property of any school employee, shall be liable for all damages so caused by the minor. The liability of the parent or guardian shall not exceed ten thousand dollars ($10,000). The parent or guardian shall also be liable for the amount of any reward not exceeding ten thousand dollars ($10,000) paid pursuant to Section 53069.5 of the Government Code. The parent or guardian of a minor shall be liable to a school district or private school for all property belonging to the school district or private school loaned to the minor and not returned upon demand of an employee of the district or private school authorized to make the demand.

Thus wear or damage to instructional materials through ordinary use, or from manufacturing defects, would not apply.

EC Section 48904 (b)(1) - Allows schools to withhold student grades, diplomas, and transcripts:

Any school district or private school whose real or personal property has been willfully cut, defaced, or otherwise injured, or whose property is loaned to a pupil and willfully not returned upon demand of an employee of the district or private school authorized to make the demand may, after affording the pupil his or her due process rights, withhold the grades, diploma, and transcripts of the pupil responsible for the damage until the pupil or the pupil’s parent or guardian has paid for the damages thereto…

EC Section 48904 (b)(2) - Provides the process:

The school district or private school shall notify the parent or guardian of the pupil in writing of the pupil’s alleged misconduct before withholding the pupil’s grades, diploma, or transcripts pursuant to this subdivision. When the minor and parent are unable to pay for the damages or to return the property, the school district or private school shall provide a program of voluntary work for the minor in lieu of the payment of monetary damages. Upon completion of the voluntary work, the grades, diploma, and transcripts of the pupil shall be released.