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Student Tech Support

🎓 Student & Parent Tech Support

Welcome to the SRCS Student Technology Support page. Find quick solutions below for password issues, Chromebook replacements, and general technology questions. 

🔐 Need Help with the SRCS Main Password?

If a student is locked out or needs their primary password reset, you have a few quick options:

  • ➡️ Self-Service Reset: Go directly to ClassLink to reset it yourself (requires prior recovery setup).

  • 📄 Step-by-Step Help: View the Password Reset Instructions.

  • 👩‍🏫 Ask a Teacher: Any teacher the student currently takes classes with can instantly reset the student's password via their own ClassLink dashboard.

  • 📞 Contact the School: You can also call your school's main office directly for password assistance.

💻 Chromebook or Device Issues?

If you are experiencing a hardware problem, a broken screen, or a malfunctioning device received from Santa Rosa City Schools:

  • 🏫 Get a Replacement: Please contact or visit your school library to swap out the broken device for a working replacement.

📞 Contacting Support? Have This Info Ready

If you need to contact your school or the support team directly, please gather the following details first so we can help you faster:

  • 🔢 Student ID number

  • 📛 Student's full name

  • 🏫 Name of the school the student attends

  • 📱 Your contact information and the best time to reach you