Staff Tech Support

💻 Staff Tech Support Hub

Welcome to the SRCS Staff Technology Support page. Please select the option below that matches the type of assistance you need.

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🔐 Option 1: Need Help with Your Main SRCS Password?

If you are locked out of your computer or need to reset your primary district password, use the self-service ClassLink tool.

• ➡️ Reset Your Password: Go directly to ClassLink.

• 📄 Need Help? View our step-by-step Password Reset How-To Guide 

🛠️ Option 2: All Other Tech, Application, or Facilities Requests

For hardware issues, missing software, specific application password resets, or classroom maintenance, please log a ticket in our unified tracking system.

• ➡️ Submit a Ticket: Log in to IncidentIQ.
  🔒 Reminder: When logging into IncidentIQ, always select the "Sign In with Google" option.

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📖 Ticket Submission Resources:

• 📄 Quick Guide: Review our IncidentIQ Tip Sheet.

• 🎥 Video Tutorial: Watch the 5-Minute Walkthrough Video.