The student district-issued devices are a key component of Santa Rosa City Schools instructional program. Like a textbook, a district-issued device is a tool that will help your child discover an exciting and enriching learning environment. Students will be issued a device to use during school and at home to support learning. The​ district-issued devices are an educational requirement of SRCS.

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SRCS has already provided a Chromebook for most of the SRCS students, along with a power adapter and a case.

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If the students did not pick up a Chromebook in previous years, they can pick one up from their school's library from the pool of currently in use Chromebooks available.

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Students in grades PK, 3rd, 7th, and 9th are scheduled to receive brand new Chromebooks at the beginning of the school year. Students in PK, 3rd, 7th, and 9th grades will not receive new Chromebooks if they do not return the old Chromebooks they received in prior years. They return the old Chromebooks and pick up the new ones in the library at the school where they start the new year. The condition of their old Chromebooks will be evaluated for damage. Depending on the damage, parents might be charged repair fees up to the full cost of replacing the Chromebook.

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SRCS will provide a case to help safeguard the device. The case allows the use of the device without removing it from the case. 

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Please do not attach stickers to the case or customize it, including drawings, painting, etc.

The cost for replacing a case is ~$25.

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Starting in 2022, SRCS will only provide hard-shell cases.

The old always-on cases will be phased out in time, and always-on case replacements will only be available as long as the stock lasts.

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TechHub:
Technology Guides for Students and Families are linked off SRCS website in the TechHub at this address: http://techhub.srcschools.org/

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First, check out TechHub http://techhub.srcschools.org/ to see if any guides answer your questions.

If no answer is available:

• For log in issues:
  • Use ClassLink to reset the password
  • Ask any teachers the student takes classes with to reset the student password via ClassLink, then use ClassLink to change it.
  • Ask someone at the front office to reset the student password, then use ClassLink to change it. If the front desk person cannot reset the student's password, they can put a ticket for the student for a password reset.
• For software issues:
  • Try first to update ChromeOS
  • If that does not work, take the Chromebook to the library for exchange. The Chromebook will be inspected for any physical damage. Depending on the damage, parents might be charged repair fees up to the full cost of replacing the Chromebook. The replacement Chromebook becomes the student's Chromebook.
• For hardware issues:
  • Take the Chromebook to the library for exchange. Depending on the damage, parents might be charged repair fees up to the full cost of replacing the Chromebook. The replacement Chromebook becomes the student's Chromebook.

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Never leave Chromebooks plugged in and unsupervised for long periods of time, like overnight. Also, it is best to always use devices on surfaces that allow for proper ventilation, like a desk or table. Prolonged charging and limited ventilation can damage the battery, the operating systems and cause the machine to shut down completely.

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If the student's Chromebook gets damaged, the student is expected to bring it back to the school's library and receive a replacement Chromebook. Depending on the damage, parents might be charged repair fees up to the full cost of replacing the Chromebook.

The replacement Chromebook becomes the student's Chromebook.

School staff will contact the student regarding repair costs if appropriate.

Repair fees vary:

• $20 for key/keyboard issues
• $25 for case replacement 
• $25 power adapter replacement
• $50 for a screen replacement
• $270 full Chromebook replacement for total loss 

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Yes, the student will receive a replacement Chromebook from the school's library. The replacement Chromebook becomes the student's Chromebook.

If the Chromebook is stolen, the parents must file a police report and present it to the school. The school will assist in providing the Chromebook serial number information for parents to include it in the police report.

Without a police report, the Chromebook is considered lost.

If the Chromebook is lost, the parents will be charged the full replacement value.

Students in grades PK, 3, 7, and 9 receive brand new Chromebooks at the beginning of the school year (based on a 4 years hardware cycle, 7th grade Chromebooks serve 2 years as 1:1 plus 2 years used for replacements and parts)

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The new Chromebooks will be distributed in the school's library, where the students start the new school year.

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IMPORTANT: No new Chromebook will be issued to students entering grades PK, 3, 7, and 9 if they don't return the old Chromebooks SRCS issued to them in previous years.

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If the students do not pick up their new Chromebooks before the end of September of the new school year, their new initially assigned Chromebook goes back into the pool of replacement Chromebooks the district puts in circulation to deal with broken equipment. The student can still ask for a 1:1 Chromebook after the end of September, but they are now not guaranteed to receive a brand new one.

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If students break their brand new Chromebooks, they will receive functional replacement Chromebooks. Very likely, the replacement Chromebooks will not be new, and they will now become theirs. Hopefully, this will incentivize students to take good care of their brand new Chromebook because the next new one will only be available in 4 years (2 years for 7th grade).

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Please see - California Education Code (EC)

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California Education Code (EC)

Information from California Education Code (EC) regarding damage to student-issued instructional materials.

EC Section 60010 (h) - Instructional Materials

This section defines instructional materials:

Instructional materials” means all materials that are designed for use by pupils and their teachers as a learning resource and help pupils to acquire facts, skills, or opinions or to develop cognitive processes. Instructional materials may be printed or non-printed and may include textbooks, technology-based materials, other educational materials, and tests.

EC Section 60119(c)(1) - Sufficient Textbooks or Instructional Materials

This section defines sufficient textbooks or instructional materials as follows:

Each pupil, including English learners, has a standards-aligned textbook or instructional materials, or both, to use in class and to take home.

EC Section 48904(a)(1) - Guardians responsibility for the cost of replacing a textbook that is willfully defaced or not returned:

This section defines how guardians are being held responsible for the cost of replacing a textbook that is willfully defaced or not returned:

…the parent or guardian of any minor…who willfully cuts, defaces, or otherwise injures in any way any property, real or personal, belonging to a school district or private school, or personal property of any school employee, shall be liable for all damages so caused by the minor. The liability of the parent or guardian shall not exceed ten thousand dollars ($10,000). The parent or guardian shall also be liable for the amount of any reward not exceeding ten thousand dollars ($10,000) paid pursuant to Section 53069.5 of the Government Code. The parent or guardian of a minor shall be liable to a school district or private school for all property belonging to the school district or private school loaned to the minor and not returned upon demand of an employee of the district or private school authorized to make the demand.

Thus wear or damage to instructional materials through ordinary use, or from manufacturing defects, would not apply.

EC Section 48904 (b)(1) - Allows schools to withhold student grades, diplomas, and transcripts:

Any school district or private school whose real or personal property has been willfully cut, defaced, or otherwise injured, or whose property is loaned to a pupil and willfully not returned upon demand of an employee of the district or private school authorized to make the demand may, after affording the pupil his or her due process rights, withhold the grades, diploma, and transcripts of the pupil responsible for the damage until the pupil or the pupil’s parent or guardian has paid for the damages thereto…

EC Section 48904 (b)(2) - Provides the process:

The school district or private school shall notify the parent or guardian of the pupil in writing of the pupil’s alleged misconduct before withholding the pupil’s grades, diploma, or transcripts pursuant to this subdivision. When the minor and parent are unable to pay for the damages or to return the property, the school district or private school shall provide a program of voluntary work for the minor in lieu of the payment of monetary damages. Upon completion of the voluntary work, the grades, diploma, and transcripts of the pupil shall be released.